Our Policies

Open Daily

Sunday - Thursday: 9am-6pm

Friday - Saturday: 8am- 6pm

Making an Appointment:

Please call the Spa at 207-871-7054 to make your appointment.  All appointments are booked over the phone and we do require a credit card to hold your booking.  Spa Coordinators are available daily, from 9am to 6pm to assist you with the reservation process. We encourage you to leave a voicemail if you call after hours.

You must be at least 16 years old to have a spa service or enter the spa facility.

Arriving at Your Appointment:

Hotel valet parking is complimentary when you are visiting the spa.

Cancellation Policy:

If you need to cancel your appointment, please notify us at least 24 hours in advance for weekday appointments and 48 hours in advance for weekend appointments. If you do not show for your appointment or if you cancel after the deadline, we will charge your card for the full price of the appointment.


We happily accept SpaWeek gift cards. Please let the spa desk know that you have gift cards when you check in for your appointment.