Our Policies

Making an Appointment:

Please call the Spa to make your appointment.  All appointments are booked over the phone and we do require a credit card to hold your booking.  Spa Coordinators are available daily, from 6am to 9pm to assist you with the reservation process. 207-871-7054

You must be at least 16 years old to have a spa service or enter the spa facility.

Arriving at Your Appointment:

Please arrive at least 15 minutes prior to your appointment.  

Hotel valet parking is complimentary when you are visiting the spa.

Upon arrival we will give you a robe and sandals to change into and give you a tour of our facilities.

 

Enjoy the Spa!

When you join us for a treatment, we encourage you to make full use of our amenities.  We have a fitness center, private steam and sauna in the locker rooms, as well as a newly renovated coed steam room, sauna, and Jacuzzi; all complimentary with your appointment.  Guests of the hotel also have complimentary use of our amenities.

 

Cancellation Policy:

If you need to cancel your appointment, please notify us at least 24 hours in advance for weekday appointments and 48 hours in advance for weekend appointments. If you do not show for your appointment or if you cancel after the deadline, we will charge your card for the full price of the appointment.

SpaWeek:

We happily accept SpaWeek gift cards. Please let the spa desk know that you have gift cards when you check in for your appointment.